Privacy Policy
Privacy Policy
Last Updated: November 13, 2024
1. Information We Collect
We collect information from you when you use our Services, including:
- Personal Information
- Account Information: When you create an Orienty Black Car Service account, we collect your name, email address, phone number, and payment information (such as credit card details or PayPal).
- Profile Information: If you choose to add a profile photo, vehicle details, or other personal information to your account, we collect and store that information.
- Transaction Information: We collect details of the services you request, including the date, time, and location of your ride or delivery, as well as the transaction amount.
- Payment Information
- Credit Card Information: When you add a payment method, we collect and store payment information, such as credit or debit card details. This data is securely transmitted and stored through our third-party payment processors in compliance with Payment Card Industry Data Security Standard (PCI DSS).
- Tokenization: We do not store your full credit card information. Instead, your payment information is tokenized and securely stored with our payment processors to facilitate future transactions.
- Location Data
- Location Information: When you use Orienty Black Car Service, we collect real-time location data to help match you with drivers, provide ride tracking, and calculate trip fares. This includes GPS data from your mobile device and location-related information when using the app.
- For drivers: We collect location data while the app is in use to provide location-based services, match riders with drivers, and help with navigation.
- For riders: We collect your location data when the app is in use to match you with the nearest available driver and for route navigation.
- Usage Data
- Device Information: We collect information about the device you use to access our Services, including device type, operating system, mobile carrier, and unique device identifiers.
- App Activity: We may collect data on how you interact with our app, including features used, search queries, and settings adjustments.
- Communication Data
- Customer Support: If you contact Orienty Black Car Service customer support, we collect the content of your communication, along with any additional data you provide to resolve your query or issue.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services
- Payment Processing
- Customer Support
- Personalization
- Marketing and Promotions
- Compliance and Legal Obligations
3. Sharing Your Information
We may share your information in the following ways:
- With Drivers and Riders
- With Service Providers
- With Third-Party Integrations
- For Legal Compliance
- Business Transfers
4. Security of Your Information
We take the security of your information seriously and use industry-standard security measures to protect it. This includes encryption, secure storage, and access control to prevent unauthorized access or disclosure of your data.
5. Your Rights and Choices
- Access
- Update or Correct
- Delete
- Opt-Out of Marketing
6. Retention of Your Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Orienty Black Car Service
contact@orientyblackcarservice.com
+1 (680) 346-6020